1.
Restart your
TiVo Stream 4K device. Note: If the app is unresponsive, force stop the app:
1.From Android TV Home, go to Apps.
2.Long press the app you want to force stop.
3.Select Info.
4.Select Force Stop.
2. Check for application updates or TiVo Stream 4K updates.
3. Clear the app cache.
1. From Android TV Home, go to Apps.
2. Long press the app you want to clear cache.
3. Select Info.
4. Choose Clear Cache.
4. Clear the app data.
Note: Clearing the app data will remove app settings and other preferences.
1. From Android TV Home, go to Apps.
2. Long press the app you want to clear data.
3. Select Info.
4. Choose Clear Data.
5. Uninstall and reinstall the app.
To uninstall the app:
1. From Android TV Home, go to Apps.
2. Long press the App you want to uninstall.
3. Select Uninstall.
To reinstall the app:
1. From Android TV Home, go to Apps.
2. Go to Get more apps/Get more games.
3. Select the App you want to install.
4. Select Install.
6. Refer to the application’s help pages for other troubleshooting procedures.